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Aviso de viagem: as leis dos proprietários podem custar-lhe – basta perguntar a este hóspede do Marriott

Aviso de viagem: as leis dos proprietários podem custar-lhe - basta perguntar a este hóspede do Marriott

A América está de volta à estrada e, se você ficar em um hotel, a história de hoje pode economizar milhares de dólares, pois analisamos algo de que poucos viajantes ouviram falar: Leis dos Estalajadeiros. Destinados a proteger os hotéis, eles podem causar mais sofrimento aos hóspedes do que se pode imaginar.

Tomemos a lei dos proprietários de pousadas da Califórnia – em vigor desde 1872 – que permitia à Marriott, a maior cadeia de hotéis do mundo, adotar uma conduta que só posso descrever como moralmente repreensível, validando um roubo chocante de um de seus convidados habilitado por um funcionário do hotel.

Declaração de missão da Marriott é “melhorar a vida de nossos clientes criando e possibilitando experiências de férias e lazer inigualáveis”.

“E eles com certeza fizeram no ano passado para Bob Sabouni, que fez check-in no San Francisco Marriott Marquis. Sua breve estadia se tornou um exemplo flagrante de um hotel usando um estatuto grosseiramente desatualizado para derramar sal em uma ferida de um hóspede – que eles causaram”, observa a advogada e consultora de relações públicas de Santa Monica, Califórnia, Nicole Wool, que tem seguindo este caso.

“O que aconteceu com Bob foi tão injusto, tão inconcebível e chocante. A julgar pelos comentários postados on-line após as notícias da rede de televisão que se tornaram virais, esse incidente não está agradando muito o público, e compreensivelmente ”, observa ela.

Check-in, mas o quarto não está pronto

Com base em registros judiciais e relatórios policiais, os fatos deste caso não estão em disputa. Em junho de 2021, Sabouni e seus amigos escolheram o Marriott Marquis em San Francisco para assistir a um jogo dos Giants. Ao fazerem o check-in, eles foram informados de que o quarto não estava pronto, então, o manobrista do hotel segurou sua bagagem, dando a cada um um cheque de reclamação.

Voltando após o jogo, “As malas de todos estavam lá, menos a minha”, disse Bob, de acordo com reportagens.

Então, como isso pode ter acontecido?

Naquela tarde, segundo o julgamento do juiz do Tribunal Superior de São Francisco, Jeffrey S. Rossgravado no equipamento de vigilância do Marriott, um homem entrou no hotel dizendo que despachou sua bagagem, mas perdeu o cheque.

“Notavelmente, sem buscar qualquer identificação, um funcionário da Marriott convidou o homem para a sala de bagagens e permitiu que ele selecionasse a bagagem que ele alegava ter despachado”, afirma o julgamento. “Infelizmente para Sabouni, Marriott deu ao homem tudo Os pertences de Sabouni, incluindo: uma bolsa dobrável Briggs & Riley, uma mochila de couro Tumi, um iPad Pro, um MacBook Pro, um disco rígido de 4 TB, roupas, produtos de higiene pessoal e itens pessoais, que Sabouni avalia em US$ 8.194,79.”

Marriott inicialmente prometeu reembolsar totalmente Bob

“Descobrindo sua negligência, os funcionários do hotel inicialmente prometeram reembolsar Bob, mas depois se recusaram. Ele foi ao tribunal de pequenas causas e obteve um julgamento”, de US $ 5.000, observa Wool, acrescentando: “Mas, em vez de cumprir a decisão do tribunal, a advogada de Marriott, Maria Lampasona, sócia de um grande escritório de advocacia de São Francisco, entrou com um recurso. !”

A opinião contundente do juiz Ross declarou: “Em vez de compensar seu hóspede por uma perda exclusivamente atribuível à conduta da Marriott, ela se baseia na seção 1859 (uma lei de proprietários de pousadas de 1872 no Código Civil da Califórnia) e afirma que sua exposição deve ser limitada a US $ 500. O limite de responsabilidade da Seção 1859 não foi revisado para estar de acordo com o valor atual de bagagem, roupas e principalmente equipamentos de informática e seus dados.

“Pode-se esperar que a Marriott reconheça a aberração e, no interesse das relações com o cliente, faça o julgamento. Em vez disso, a Marriott recorreu.”

O juiz Ross continuou afirmando: “Este é um dos raros casos em que a lei não permite que o tribunal alcance o resultado equitativo, pois deve aplicar a seção 1859”.

O juiz conseguiu aumentar o prêmio para US$ 1.553, ainda muito abaixo da perda de aproximadamente US$ 9.000 que Bob experimentou.

Certo e errado, justiça, moralidade e advogados da Marriott

Quando a história se tornou viral, muitos leitores enviaram e-mails e ligaram, chateados, perguntando:

“Mesmo que essa lei desatualizada ainda esteja nos livros, como o advogado de Marriott poderia fazer isso com seu hóspede totalmente inocente? Ninguém viu o fiasco de relações públicas que isso criaria? Como eles poderiam ignorar tão facilmente a moralidade fundamental, certa e errada? É isso que te ensinam na faculdade de direito?”

O advogado trabalhista do sul da Califórnia, Jay Rosenlieb, escreveu:

“Recorrer a este caso com base em um estatuto de 1800 foi uma decisão de negócios idiota e um desastre de relações públicas.

“Os advogados devem aconselhar os clientes sobre as consequências das estratégias que estão sendo consideradas. Nesse caso, o advogado deles os avisou que a aplicação de uma lei de 1800 provavelmente provocaria uma tremenda publicidade adversa? Será que ela disse: ‘Só porque você pode usar esse estatuto arcaico para economizar alguns dólares não significa que você deveria!’

“Só porque um advogado pode fazer algo não significa que seja a coisa certa a fazer – muitas vezes, é completamente errado!”

Hanford, Califórnia, advogado de negócios Ron Jones ofereceu estes pensamentos:

“O Marriott gastou dólares substanciais em honorários advocatícios na apelação para não pagar uma sentença de pequenas causas, atropelando o bom senso e a justiça. ‘Faça aos outros…’ As regras estão aí, fáceis de entender e seguir. Infelizmente, muitas pessoas não! Muitos advogados não.”

Um leitor me telefonou dizendo: “Eu estava na aula de direito de Maria e me lembro desta mensagem de nossos professores: Busque a justiça, um resultado justo, enfrente os clientes que pedem que você use suas habilidades para obter resultados claramente errados e injustos. Lembre-se do legado de Nuremberg.”

Neil Williams, baseado em Fresno, editor aposentado do Sentinela de Hanfordescrevi:
“A questão era óbvia: faça a coisa certa e moral para o seu cliente. O advogado de Marriott poderia ter sido o ‘herói’ ao assumir a liderança no tratamento de uma lei tão desatualizada e até mesmo vendo mudanças feitas para corrigir uma falha óbvia em nome de seu cliente.”

Conclusão: Recomendações para os Hóspedes do Hotel

Perdas como a de Bob geralmente são cobertas pelo seguro de proprietários e locatários – mas uma reclamação pode desencadear um aumento no prêmio. Se você tiver que registrar uma reclamação, aqui vai uma dica: Embora seja uma etapa extra, os representantes de reclamações de seguros recomendam que, ao embalar sua bagagem, tire fotos ou um vídeo para comprovar o conteúdo.

E seja mais cauteloso. Quando você estiver em uma viagem, deixe todos os objetos de valor em casa que puder. Em outras palavras, embale apenas o que você pode perder.

Pedi a Marriott, seu advogado e seu sócio sênior para comentar sobre a situação. Até agora nada.

Advogado, Autor de “Você e a Lei”

Depois de frequentar a Faculdade de Direito da Loyola University, H. Dennis Beaver ingressou no Gabinete do Procurador Distrital do Condado de Kern, na Califórnia, onde estabeleceu uma seção de Fraude ao Consumidor. Ele está na prática geral da lei e escreve uma coluna de jornal sindicalizado, “Você e a Lei.” Por meio de sua coluna, ele oferece aos leitores que precisam de conselhos práticos sua ajuda gratuita. “Sei que parece brega, mas adoro poder usar minha educação e experiência para ajudar, simplesmente para ajudar. Quando um leitor entra em contato comigo, é um presente.”

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address”,”extraClassNames”:{“-light”:true,”modalOpen”:false},”showLink”:true},”dianomi”:{“articleContextId”:”162″,”ampContextId”:”6344″,”ampGalleryContextId”:”6248″,”galleryContextId”:”163″,”mobileGalleryContextId”:”227″,”dianomiAmpGalleryContextId”:”163″,”dianomiGalleryContextId”:”6248″},”useBordeauxScript”:{“pageIds”:[],”useBordeauxOnly”:true},”protocol”:”https”,”host”:”www.kiplinger.com”,”siteUrl”:”https://www.kiplinger.com”,”hasError”:false,”prod”:true}”,”getPageByUrl({“url”:”personal-finance/spending/leisure/travel/604697/travel-warning-inkeepers-laws-can-cost-you-just-ask”})”:{“__typename”:”RequestResponse”,”page”:{“__ref”:”Article:604697″},”pagination”:{“__typename”:”Pagination”,”currentPage”:1,”totalPages”:0}}},”Gallery:604692″:{“id”:”604692″,”__typename”:”Gallery”,”title”:”The Best Stocks for a Bear Market”,”altTitle”:”The Best Stocks for a Bear Market”,”subtitle”:”The ideal bear-market stock pick should have a defensive business, a long history of dividend growth and 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While nothing can prepare you for the pain of losing someone you love, a financial planner explains how preparation can lessen the financial devastation.”,”url”:”https://www.kiplinger.com/personal-finance/604700/covids-financial-toll-isnt-what-you-think”,”contentType”:”ARTICLE”,”teaserLabel”:”Coronavirus and Your Money”,”cta”:null,”teaserImage”:{“__typename”:”Image”,”src”:”https://mediacloud.kiplinger.com/image/private/s–_Me7z2u6–/v1652984034/FatherAndDaughter.jpg”,”width”:3200,”height”:1800},”updated”:”2022-05-21T04:30:06-04:00″,”isSponsored”:false,”sponsor”:null},”Article:604699″:{“id”:”604699″,”__typename”:”Article”,”title”:”Medical Professionals: It’s Not Too Late to Save on Your Taxes”,”altTitle”:null,”subtitle”:”If your income rebounded in 2021, consider these four investment and tax-saving moves now. While most of these strategies apply to 2022 and beyond, one could even reduce your tax bill for 2021.”,”url”:”https://www.kiplinger.com/taxes/tax-planning/604699/medical-professionals-its-not-too-late-to-save-on-your-taxes”,”contentType”:”ARTICLE”,”teaserLabel”:”tax planning”,”cta”:null,”teaserImage”:{“__typename”:”Image”,”src”:”https://mediacloud.kiplinger.com/image/private/s–iO8vMNwp–/v1652983066/DentistOffice.jpg”,”width”:3200,”height”:1800},”updated”:”2022-05-20T04:42:05-04:00″,”isSponsored”:false,”sponsor”:null},”Author:600674″:{“id”:”600674″,”__typename”:”Author”,”name”:”H. Dennis Beaver, Esq.”,”url”:”https://www.kiplinger.com/authors/h-dennis-beaver-esq”,”shortBio”:”u003cp>After attending Loyola University School of Law, H. Dennis Beaver joined California’s Kern County District Attorney’s Office, where he established a Consumer Fraud section. He is in the general practice of law and writes a syndicated newspaper column, “u003ca href=”http://dennisbeaver.com/” target=”_blank”>You and the Lawu003c/a>.” Through his column he offers readers in need of down-to-earth advice his help free of charge. “I know it sounds corny, but I just love to be able to use my education and experience to help, simply to help. When a reader contacts me, it is a gift.” u003c/p>”,”jobTitle”:”Attorney at Law”,”type”:”Contributor”,”disclaimer”:null,”generalLegalDisclaimer”:”This article was written by and presents the views of our contributing adviser, not the Kiplinger editorial staff. You can check adviser records with the u003ca href=”https://adviserinfo.sec.gov/”>SECu003c/a> or with u003ca href=”https://brokercheck.finra.org//”>FINRAu003c/a>.”,”company”:”Author of “You and the Law””},”DataBlock:b9184f61107d02b99fd2cea6472ff1c86b13b7fc”:{“id”:”b9184f61107d02b99fd2cea6472ff1c86b13b7fc”,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>America is back on the road, and if you stay in a hotel, today’s story may save you thousands of dollars as we look at something few travelers have heard of: Innkeepers Laws. Intended to protect hotels, they can cause guests more grief than one can imagine.u003c/p>n””,”wordCount”:47},”DataBlock:b6262a3055e236ccd81af28cbcb81a7943671ad3″:{“id”:”b6262a3055e236ccd81af28cbcb81a7943671ad3″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Let’s take California’s Innkeepers law — on the books since 1872 — which permitted Marriott, the world’s largest hotel chain, to engage in conduct that I can only describe as morally reprehensible, in effect validatingu003cem> u003c/em>a shocking rip-off of one of their guests u003cem>enabled by a hotel employee.u003c/em>u003c/p>n””,”wordCount”:48},”DataBlock:c83b17700164fc5ed9006f1e015154dcd5813345″:{“id”:”c83b17700164fc5ed9006f1e015154dcd5813345″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>u003ca href=”https://mission-statement.com/marriott/” target=”_blank”>Marriott’s mission statementu003c/a> is “to enhance the lives of our customers by creating and enabling unsurpassed vacation and leisure experiences.”u003c/p>n””,”wordCount”:20},”DataBlock:4b0f13903a1ea0a7a66f270056c78426f16dbf6a”:{“id”:”4b0f13903a1ea0a7a66f270056c78426f16dbf6a”,”__typename”:”DataBlock”,”type”:”RELATED_CONTENT”,”data”:”[{“url”:”/personal-finance/insurance/travel-insurance/603592/insuring-travel-amid-covid-19-covid-19-throws”,”title”:”Will Travel Insurance Pay for a Trip Cancelled Because of COVID-19?”,”label”:”Will Travel Insurance Pay for a Trip Cancelled Because of COVID-19?”,”primaryMediaType”:”IMAGE”,”image”:{“id”:”48084″,”publicId”:”man in airport photo”,”format”:”jpg”,”version”:1634151164,”url”:”http://mediacloud.kiplinger.com/image/private/s–z6vc0pDN–/v1634151164/man%20in%20airport%20photo.jpg”,”secureUrl”:”https://mediacloud.kiplinger.com/image/private/s–z6vc0pDN–/v1634151164/man%20in%20airport%20photo.jpg”,”width”:3200,”height”:1800,”size”:122492,”tags”:[“automotive design”,”chair”,”comfort”,”floor”,”flooring”,”human leg”,”white-collar worker”],”created”:”2021-10-13T18:52:44Z”,”credit”:”Getty Images”,”alt”:”photo of man sitting slumped down among chairs in an airport”,”src”:”https://mediacloud.kiplinger.com/image/private/s–z6vc0pDN–/v1634151164/man%20in%20airport%20photo.jpg”,”fullDistributionRights”:true,”__typename”:”Image”},”summary”:”The solution for most COVID-related trip cancellations may be a “Cancel for Any Reason” policy.”,”rating”:0,”priceMin”:0,”priceMinPrefix”:””,”priceMinSuffix”:””,”priceMax”:0,”priceMaxPrefix”:””,”priceMaxSuffix”:””}]”,”wordCount”:null},”DataBlock:a9b1d2d6b281ca271b07bec8e3d304dce508a81e”:{“id”:”a9b1d2d6b281ca271b07bec8e3d304dce508a81e”,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“And they sure did last year for Bob Sabouni, who checked into the San Francisco Marriott Marquis. His brief stay became an egregious example of a hotel using a grossly outdated statute to pour salt onto a wound of a guest – that they caused, ” observes Santa Monica, Calif.-based attorney and public relations consultant Nicole Wool, who has been closely following this case.u003c/p>n””,”wordCount”:64},”DataBlock:6614f0dfc4ecfcac88588b67b50d2e101f912da8″:{“id”:”6614f0dfc4ecfcac88588b67b50d2e101f912da8″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“What happened to Bob was so unfair, so unconscionable and shocking. Judging by comments posted online following television network news stories that went viral, this incident is not currying much favor with the public, and understandably so,” she notes.u003c/p>n””,”wordCount”:39},”DataBlock:e7093f0bd7f381a3f4d1940958a8c1f6fca6a366″:{“id”:”e7093f0bd7f381a3f4d1940958a8c1f6fca6a366″,”__typename”:”DataBlock”,”type”:”HEADER”,”data”:”{“text”:”Checked In But Room Not Ready”,”size”:”2″}”,”wordCount”:null},”DataBlock:1844ba6ad286ee0c5f508c6fe6481dc5d8c37f92″:{“id”:”1844ba6ad286ee0c5f508c6fe6481dc5d8c37f92″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Based on court records and police reports, the facts of this case are not in dispute. In June of 2021 Sabouni and his friends chose the Marriott Marquis in San Francisco to attend a Giants game. Checking in, they were told their room wasn’t ready, so, the hotel valet held their luggage, giving them each a claim check.u003c/p>n””,”wordCount”:58},”DataBlock:de681eff14fd4082e648c1580a481ed1c73cfa9c”:{“id”:”de681eff14fd4082e648c1580a481ed1c73cfa9c”,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Returning after the game, “Everyone’s bags were there but mine,” Bob said, u003ca href=”https://www.nbcbayarea.com/investigations/consumer/stolen-luggage-why-a-150-year-old-law-caps-a-hotels-liability/2871755/” target=”_blank”>according to news reportsu003c/a>.u003c/p>n””,”wordCount”:17},”DataBlock:23feb7f9dfef6a08e8e869fd7006687b26d340e1″:{“id”:”23feb7f9dfef6a08e8e869fd7006687b26d340e1″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>So, how could this have happened?u003c/p>n””,”wordCount”:6},”DataBlock:980174626e007d148b3012ec5d58fa4a547977f1″:{“id”:”980174626e007d148b3012ec5d58fa4a547977f1″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>That afternoon, according to u003ca href=”https://viewfromthewing.com/wp-content/uploads/2022/04/Sabouni-Judgment.pdf” target=”_blank”>the judgement by San Francisco Superior Court Judge Jeffrey S. Rossu003c/a>, recorded on Marriott’s surveillance equipment, a man walked into the hotel saying that he checked his baggage but lost his claim check.u003c/p>n””,”wordCount”:38},”DataBlock:1890f9a114fb69532848815dbfcb90635265b36e”:{“id”:”1890f9a114fb69532848815dbfcb90635265b36e”,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“Remarkably, without seeking any identification,u003cem> u003c/em>a Marriott employee invited the man into the baggage room and allowed him to select the baggage he claimed to have checked,” the judgment states. “Sadly for Sabouni, Marriott gave the man u003cem>all u003c/em>Sabouni’s possessions, including: a Briggs & Riley rollaway bag, a Tumi leather backpack, an iPad Pro, a MacBook Pro, a 4 TB hard drive, clothing, toiletries and personal items, which Sabouni values at $8,194.79.”u003c/p>n””,”wordCount”:72},”DataBlock:50a6e9429634fd3c1fb4bc4b61f928cca1f6f85a”:{“id”:”50a6e9429634fd3c1fb4bc4b61f928cca1f6f85a”,”__typename”:”DataBlock”,”type”:”HEADER”,”data”:”{“text”:”Marriott Initially Promised to Fully Reimburse Bob”,”size”:”2″}”,”wordCount”:null},”DataBlock:6bf626229965e9607770743fe0f17d99e4ddb6d8″:{“id”:”6bf626229965e9607770743fe0f17d99e4ddb6d8″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp> “Discovering their negligence, the hotel staff initially promised to reimburse Bob, but then they refused. He went to small claims court, and obtained a judgment,” of $5,000, Wool notes, adding, “But instead of abiding by the court’s decision, Marriott’s attorney, Maria Lampasona, a partner with a major San Francisco law firm, filed an appeal!”u003c/p>n””,”wordCount”:54},”DataBlock:82bf7d3492d3cece09005c441fc967c3769eeef5″:{“id”:”82bf7d3492d3cece09005c441fc967c3769eeef5″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Judge Ross’ scathing opinion stated, “Rather than compensating its guest for a loss solely attributable to Marriott’s conduct, it relies on (an 1872 Innkeepers Law in the California Civil Code) section 1859 and contends its exposure should be limited to $500. Section 1859’s limit of liability has not been revised to accord with the current value of luggage, clothing and most notably computer equipment and its data.u003c/p>n””,”wordCount”:67},”DataBlock:2ea215246f5c87670abde64e35466baf69358065″:{“id”:”2ea215246f5c87670abde64e35466baf69358065″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“One might expect Marriott to recognize the aberration and, in the interest of customer relations, to pay the judgment. Instead, Marriott appealed.”u003c/p>n””,”wordCount”:22},”DataBlock:5d9de78367a31e25f57518b15d2c20dc9110a6cf”:{“id”:”5d9de78367a31e25f57518b15d2c20dc9110a6cf”,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Judge Ross went on to state, “This is one of the rare instances where the law does not allow the court to achieve the equitable result as it must apply section 1859.”u003c/p>n””,”wordCount”:32},”DataBlock:e46ad2a55e9d785c5023ddb24ce0d9f2dbd73488″:{“id”:”e46ad2a55e9d785c5023ddb24ce0d9f2dbd73488″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>The judge was able to increase the award to $1,553, still far lower than the approximately $9,000 loss Bob experienced.u003c/p>n””,”wordCount”:20},”DataBlock:65d9fee51547478c892aca736ba6006b528df0ca”:{“id”:”65d9fee51547478c892aca736ba6006b528df0ca”,”__typename”:”DataBlock”,”type”:”HEADER”,”data”:”{“text”:”Right and Wrong, Fairness, Morality and Marriott’s Lawyers”,”size”:”2″}”,”wordCount”:null},”DataBlock:dbc71ffceb33672b9f5191348c07569c9c3e1587″:{“id”:”dbc71ffceb33672b9f5191348c07569c9c3e1587″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>As the story went viral, many readers emailed and phoned, upset, asking:u003c/p>n””,”wordCount”:12},”DataBlock:5b7e970cbde7256809ef500bf033d956196788fe”:{“id”:”5b7e970cbde7256809ef500bf033d956196788fe”,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp> “Even if this out-of-date law is still on the books, how could Marriott’s lawyer do this to their totally innocent guest? Didn’t anyone see the public relations fiasco this would create? How could they so easily ignore fundamental, right-and-wrong morality? Is this what they teach you in law school?”u003c/p>n””,”wordCount”:49},”DataBlock:43830c3b6cbc3aa8cad50b4d95a615ae08e20e7f”:{“id”:”43830c3b6cbc3aa8cad50b4d95a615ae08e20e7f”,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Southern California employment law attorney Jay Rosenlieb, wrote:u003c/p>n””,”wordCount”:8},”DataBlock:1109015f98bc6ce43336ef24454e78544ad76717″:{“id”:”1109015f98bc6ce43336ef24454e78544ad76717″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“Appealing this case by relying on a statute from the 1800s was a boneheaded business decision and a public relations disaster.u003c/p>n””,”wordCount”:21},”DataBlock:9d16b0a906ab3376d4dfc40ef7c03d61035b7bf0″:{“id”:”9d16b0a906ab3376d4dfc40ef7c03d61035b7bf0″,”__typename”:”DataBlock”,”type”:”RELATED_CONTENT”,”data”:”[{“url”:”/personal-finance/spending/leisure/travel/604132/a-penny-pinchers-guide-to-travel”,”title”:”13 Money-Saving Travel Tips for Retirees “,”label”:”13 Money-Saving Travel Tips for Retirees “,”primaryMediaType”:”IMAGE”,”image”:{“id”:”49615″,”publicId”:”KRR-money-saving-travel-tips”,”format”:”jpg”,”version”:1643132136,”url”:”http://mediacloud.kiplinger.com/image/private/s–gDCillvA–/v1643132136/KRR-money-saving-travel-tips.jpg”,”secureUrl”:”https://mediacloud.kiplinger.com/image/private/s–gDCillvA–/v1643132136/KRR-money-saving-travel-tips.jpg”,”width”:3200,”height”:2133,”size”:703732,”tags”:[“baseball cap”,”cap”,”cloud”,”event”,”eyewear”,”fun”,”gesture”,”happy”,”jacket”,”leisure”,”people”,”recreation”,”selfie”,”sky”,”smile”,”temple”,”travel”,”tree”],”created”:”2022-01-25T17:35:36Z”,”credit”:”Getty Images”,”alt”:”Two people take a selfie while on a trip. “,”src”:”https://mediacloud.kiplinger.com/image/private/s–gDCillvA–/v1643132136/KRR-money-saving-travel-tips.jpg”,”fullDistributionRights”:true,”__typename”:”Image”},”summary”:”Globetrotting in your golden years doesn’t have to cost a fortune. Here are some ways to cut down on your travel expenses. “,”rating”:0,”priceMin”:0,”priceMinPrefix”:””,”priceMinSuffix”:””,”priceMax”:0,”priceMaxPrefix”:””,”priceMaxSuffix”:””}]”,”wordCount”:null},”DataBlock:b267e56a61b0a2e4fabec6393a1b20754eccfc90″:{“id”:”b267e56a61b0a2e4fabec6393a1b20754eccfc90″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“Lawyers must counsel clients regarding the consequences of strategies being considered.  In this case, did their attorney warn them enforcing a statute from the 1800s is likely to trigger tremendous adverse publicity? Did she say, ‘Merely because you can use this archaic statute to save a few dollars does not mean you should!’u003c/p>n””,”wordCount”:53},”DataBlock:18cec9c105788c97c7a7c675abc63937752567d6″:{“id”:”18cec9c105788c97c7a7c675abc63937752567d6″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“Just because a lawyer can do something does not mean that it is the right thing to do – often, it is plain wrong!”u003c/p>n””,”wordCount”:24},”DataBlock:629f5aa7fc97c9c68d402cf077d3059ec42d6f81″:{“id”:”629f5aa7fc97c9c68d402cf077d3059ec42d6f81″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Hanford, Calif., business attorney Ron Jones offered these thoughts:u003c/p>n””,”wordCount”:9},”DataBlock:f9aec18f247f047fa0eeb10cd4d1081bc7ad8e85″:{“id”:”f9aec18f247f047fa0eeb10cd4d1081bc7ad8e85″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>“Marriott spent substantial dollars on attorney’s fees on appeal so as not to pay out a small claims judgment, trampling common sense and fairness. ‘Do unto others …’ The rules are there, easy to understand and to follow. Unfortunately, too many people don’t! Too many lawyers don’t.”u003c/p>n””,”wordCount”:47},”DataBlock:d9d215b98dae9bf9a35865ff2c11ffd4d5e1b7f5″:{“id”:”d9d215b98dae9bf9a35865ff2c11ffd4d5e1b7f5″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>One reader phoned me, saying, “I was in Maria’s law school class and remember this message from our professors: Seek fairness, a just result, stand up to clients who ask you to use your skills to achieve patently wrong, unfair results. Remember the legacy of Nuremberg.”u003c/p>n””,”wordCount”:46},”DataBlock:51d388955d486cfbef542df1ba0a7f89a052f398″:{“id”:”51d388955d486cfbef542df1ba0a7f89a052f398″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Fresno-based Neil Williams, retired publisher of the u003cem>Hanford Sentinelu003c/em>, wrote:u003cbr />n“The issue was obvious: Do the right and moral thing for your customer. Marriott’s attorney could have been the ‘hero’ by taking the lead in addressing such an outdated law and even seeing changes made to correct an obvious flaw on behalf of her client.” u003c/p>n””,”wordCount”:55},”DataBlock:2ccbd6a60dd8e5e631a8ecdbd5082a69c14a2211″:{“id”:”2ccbd6a60dd8e5e631a8ecdbd5082a69c14a2211″,”__typename”:”DataBlock”,”type”:”HEADER”,”data”:”{“text”:”The Bottom Line: Recommendations for Hotel Guests”,”size”:”2″}”,”wordCount”:null},”DataBlock:7d6587ecdcae3fd33dac68344ac60a875e4b0f53″:{“id”:”7d6587ecdcae3fd33dac68344ac60a875e4b0f53″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>Losses such as Bob’s are generally covered under homeowners and renters insurance — but a claim might trigger a premium increase. If you do have to file a claim, here’s a tip: While it is an extra step, insurance claims representatives recommend that when packing your luggage, take photos or a video to prove the contents.u003c/p>n””,”wordCount”:56},”DataBlock:901d19e3eaa39d3ade4d91246484333ba5777c45″:{“id”:”901d19e3eaa39d3ade4d91246484333ba5777c45″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>And be extra cautious. When you’re on a trip, leave any valuables at home that you can. In other words, only pack what you can afford to lose.u003c/p>n””,”wordCount”:28},”DataBlock:3b988a566b1011b6997fd83fb1f2a40f24980b59″:{“id”:”3b988a566b1011b6997fd83fb1f2a40f24980b59″,”__typename”:”DataBlock”,”type”:”TEXT”,”data”:””u003cp>I asked Marriott, their attorney and her senior partner for comment on the situation. So far, nothing.             u003c/p>n””,”wordCount”:17},”DataBlock:1757a9de6d919b4595f816761e3f82fb80120f3b”:{“id”:”1757a9de6d919b4595f816761e3f82fb80120f3b”,”__typename”:”DataBlock”,”type”:”RELATED_CONTENT”,”data”:”[{“url”:”/personal-finance/spending/leisure/travel/604120/what-to-expect-from-the-2022-summer-travel-season”,”title”:”What to Expect from the 2022 Summer Travel Season”,”label”:”What to Expect from the 2022 Summer Travel Season”,”primaryMediaType”:”IMAGE”,”image”:{“id”:”49616″,”publicId”:”COVIDtravelpic”,”format”:”jpg”,”version”:1643132227,”url”:”http://mediacloud.kiplinger.com/image/private/s–RkVP1j6M–/v1643132227/COVIDtravelpic.jpg”,”secureUrl”:”https://mediacloud.kiplinger.com/image/private/s–RkVP1j6M–/v1643132227/COVIDtravelpic.jpg”,”width”:3200,”height”:1800,”size”:189964,”tags”:[“bag”,”blazer”,”denim”,”dress shirt”,”event”,”eyewear”,”fashion design”,”fun”,”furniture”,”handbag”,”hat”,”luggage and bags”,”shoe”,”shoulder”,”sleeve”,”sneakers”,”street fashion”,”waist”,”white-collar worker”],”created”:”2022-01-25T17:37:07Z”,”credit”:”Getty Images”,”alt”:”Photo of a masked family of three walking through an airport. “,”src”:”https://mediacloud.kiplinger.com/image/private/s–RkVP1j6M–/v1643132227/COVIDtravelpic.jpg”,”fullDistributionRights”:true,”__typename”:”Image”},”summary”:”Travelers have been dealing with the trials and tribulations of canceled trips and elusive refunds for nearly two years. It will get better this year.”,”rating”:0,”priceMin”:0,”priceMinPrefix”:””,”priceMinSuffix”:””,”priceMax”:0,”priceMaxPrefix”:””,”priceMaxSuffix”:””}]”,”wordCount”:null}};